faq-product

 Question: Why does ST have the best customer service? 🤔

Answer: Because we love having happy customers 😘 Our bath bombs are hand made in house with high quality ingredients. Since these are hand made, we can't guarantee every bath bomb to be perfect. If you ever do have an issue, contact us on Facebook Messenger & our the ST fam will make it right with a replacement ❤️

Question: How can ST rings be this beautiful inside a bath bomb? 💎

Answer: Because we partner with professional jewelers 🙌 Don't be fooled by the pod, these aren't gum ball rings, it's just the best way to protect your new gorgeous 💍. 

Question: For real though, this doesn't make sense. I normally pay more for a ring than I pay for your bath bomb. What's the catch? 👀

Answer: The jewelry industry has huge markups. They can only hold so many styles, have to pay overhead, salespeople, and don't sell as many rings as us. We can have a ton of styles since we randomize the ones we put in our bath bombs, move thousands of rings every week, and we aren't greedy with our margins 😉

Question: Usually I can only wear fine jewelry or my fingers turn green, why don't ST rings turn my finger green?

Answer: We only partner with jewelers that don't use any nickel in their rings. In fact, our partners only use brass or sterling silver & they triple dip them in 14K gold. All skin types are different and can have issues with any alloy, but after a year of testing, we've found these to be the least. If you ever do have an issue with a ring, just remember, we have the best customer service ever 😇 Just let us know so we can send you a new one to try with your skin type and we'll find out together which rings you can and can't wear 👍