Frequently Asked Questions

 

Question: What happens if I get a damaged bath bomb, ring, or broken candle?

Answer: We’ve invested a lot into our packaging to not only be beautiful but also very protective. That being said, sometime carriers (USPS, UPS, FedEx), can be very rough with the packages and a damaged item can happen from time to time. While this is out of our hands, we will still do our part to replace the damaged item so you can fully enjoy your Scented Treasure. If you have a damaged ring, we’ll replace the ring specifically.

 

Question: Are the bath bombs safe to use?

Answer: Of course! We worked hard on our ingredients to make our bath bombs a premium experience, taking out fillers like corn starch, replacing sodium lauryl sulfate/sulfoacetate (SLS) with sodium-coco sulfate a much better alternative (a lot of hair, bath, and body products use SLS but we found research that suggested it not being great for your skin article) and we use minimal colorants for the fun visual effect which is much less than a lot of the competition, and our colorants are food grade 

Full ingredient list: Ingredients: Witch Hazel Extract, Fragrance, Sweet Almond Oil, Sodium Coco-Sulfate, Polysorbate 20 (Emulsifier), Olive Oil Glycereth-8 Esters (Heals & Soothes Dry Skin), Citric Acid, Benzophenone 4, Sunflower Seed Oil, Sodium Bicarbonate, Colorants, Magnesium Sulfate, Avocado Oil, Mica Powder

 

Q: Will I get the ring shown in the product picture?

Answer: The rings we use in our product pictures are 1 of the many rings you might find in your product. We use these as visuals on our site, but there are 40+ rings in our classic collection (and growing) that you may get which is part of the fun surprise. For any specific ring collections, there may be 8 – 20+ rings specific to that collection which you can swipe right on the product picture to see.

 

Question A: Are the rings real?

Question B: What are the rings made of?

Answer A: We get this question a lot haha. It really depends on your definition. The rings in the bath bombs & candles themselves are definitely real & beautiful, but they aren’t diamond rings if that’s what you’re looking for, this would bankrupt us at our prices. We work with vendors on unique designs that are affordable enough to offer in our products while keeping as high of quality as possible. We phase out any rings that have production issues, and if your ring ever has an issue we’ll gladly replace it.

Answer B: The majority of our rings in our products are made of white gold (or rose gold) plate copper with AAA zircon crystals. These make for beautiful rings that are also durable, and we never use any nickel in our rings which is the common cheap alternative to sterling silver.

 

Q: How do I find the value of my ring?

Answer: Every ring comes with a unique code that you enter on our Treasure Chest. The unique code is actually used to find out if you’re a winner of a $100, $1,000, $5,000 or $10,000 ring which is an additional ring you win.